Frequently Asked Questions

StitchFitt is a modern tailoring platform that combines traditional craftsmanship with technology. We offer custom tailoring services, alterations, and fashion consultation through our online platform and physical locations.

Our main location is in Berhampur, Odisha. We also offer online services and home visits for measurements and consultations.

• Custom tailoring for all types of garments
• Alteration services
• Fashion consultation
• Fabric selection assistance
• Online measurement services
• Home visits for measurements

You can place an order through our website by selecting your desired service, choosing your design and fabric, providing measurements, and completing the payment. Our team will guide you through each step.

We accept various payment methods including credit/debit cards, digital wallets, bank transfers, and cash on delivery (where applicable).

Yes, you can cancel your order within 24 hours of placement for a full refund. For alterations, cancellations are accepted before work begins. Please contact our customer service team for assistance.

We offer multiple measurement options: home visits by our professionals, video call measurements, showroom visits, or you can provide your own measurements using our detailed guide.

We offer free alterations within 30 days of delivery. If the garment doesn't fit as expected, we'll make the necessary adjustments to ensure a perfect fit.

Our online measurement system is designed to be highly accurate when followed correctly. However, we recommend professional measurements for the best results, especially for complex garments.

Typical delivery times are 7-14 days for custom tailoring, 3-5 days for alterations, and 1-2 days for consultations. Rush orders are available for an additional fee.

Yes, we offer delivery services to your doorstep. Delivery charges vary based on location. Free delivery is available for orders above ₹1000 in select areas.

Yes, you can track your order through your account dashboard. You'll receive updates via email and SMS at each stage of the process.