Privacy Policy

1. Introduction

StitchFitt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Account credentials
• Payment information
• Body measurements and sizing preferences
• Order history and preferences
• Communication preferences

Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system
• Website usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our tailoring services
• Processing orders and payments
• Communicating with you about your orders
• Sending promotional offers and updates (with your consent)
• Analyzing website usage and improving user experience
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Payment Processors: With payment processors to complete transactions
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content and advertisements
• Improve website functionality

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: