Terms of Service
Last updated: March 15, 2024
1. Acceptance of Terms
By accessing and using StitchFitt's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
StitchFitt provides custom tailoring services, including but not limited to:
- Custom garment design and tailoring
- Online measurement services
- Fabric selection and consultation
- Alteration services
- Fashion consultation
3. User Accounts
To access certain features of our service, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account information
- All activities that occur under your account
- Providing accurate and complete information
- Notifying us immediately of any unauthorized use
4. Payment Terms
Payment for services must be made in advance or as agreed upon. We accept various payment methods including:
- Credit/Debit cards
- Digital wallets
- Bank transfers
- Cash on delivery (where applicable)
All prices are in Indian Rupees (₹) unless otherwise stated. Prices are subject to change without notice.
5. Cancellation and Refund Policy
Cancellation policies vary by service type:
- Custom Tailoring: Cancellations must be made within 24 hours of order placement for full refund
- Alterations: Cancellations accepted before work begins
- Consultations: 48-hour notice required for cancellation
Refunds will be processed within 7-14 business days.
6. Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
7. Intellectual Property
All content on this website, including designs, text, graphics, and software, is the property of StitchFitt and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Limitation of Liability
StitchFitt shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
9. Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through:
- Direct communication with our customer service team
- Mediation if direct resolution is not possible
- Legal proceedings in the courts of Berhampur, Odisha, India
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@stitchfitt.com
Phone: +91-6370024897
Address: Main Road, Sunapur, Berhampur, Odisha 761009
Have questions about our terms?
Contact Us